UmojaSwitch has been conducting special and tailor made trainings/workshops related to banking operations, digital/electronic payments and Information Technology. These trainings aim at helping banks to improve their daily operations and hence profit generation. Trainings provided by UmojaSwitch usually cover carious groups in the banking industry such as

1. Customer care/Customer service/ Front desk operations/Customer relations
2. Banking operations/Back office
3. Information Technology
4. Finance/Accounts
5. Human Resources Management
6. Sales, Marketing and Business Development
7. Credit/Loan management etc.

These trainings can be delivered through various ways such as

1. Classroom/off bank premise trainings
2. In house trainings
3. Online trainings